Terms and conditions

This Privacy Policy applies to:

• Visitors to augment.mu and related Augment websites

• Augment account holders

• Members of business workspaces

• Users of Augment business, developer, automation, and AI tools

• People who connect third-party services, including Google services, to Augment

Augment primarily provides services intended for businesses and professional users.

We collect information depending on how you use Augment.

Information you provide

This may include:

• Your name

• Email address

• Account information

• Business information

• Messages and support requests

• Information you enter into forms

• Files and content you upload

• Workspace configuration and settings

Workspace information

If you create or participate in an Augment workspace, we may process information necessary to provide the workspace, including:

• Workspace membership

• Roles and permissions

• Business records

• Pages and documents

• Tasks and workflow information

• Files and media

• Activity relating to features you use

The business or workspace administrator may control access to information stored within that workspace.

Technical information

We may automatically collect limited technical information necessary to operate, secure, and improve the service, such as:

• Browser and device type

• IP address

• Login and authentication activity

• Pages or features used

• Error and diagnostic information

• Security events

We use personal information where necessary to:

• Provide and operate Augment

• Authenticate users

• Create and manage workspaces

• Provide requested integrations

• Process user-requested workflows and automations

• Respond to support requests

• Maintain security and prevent abuse

• Diagnose technical problems

• Improve reliability and performance

• Comply with applicable legal obligations

We do not sell personal information.

Augment may provide AI-assisted features that process information you intentionally provide or authorize Augment to access.

Depending on the feature, this may include prompts, instructions, documents, workspace information, or data obtained through a connected service.

We process this information to perform the action or generate the result requested by you.

Where an AI feature requires another service provider to process information, Augment may transmit the minimum information necessary to that provider for the requested feature.

Augment does not sell prompts, uploaded content, connected-account data, or AI-generated outputs.

Users remain responsible for reviewing AI-generated content and automated actions before relying upon them where appropriate.

Augment allows users to connect supported Google services using Google OAuth.

The Google information Augment can access depends on the permissions you choose to grant and the features you choose to use.

Examples may include Google account profile information, Calendar information, Google Drive files, Gmail information, or other Google Workspace data where required by a feature you explicitly enable.

How Augment accesses Google data

Augment accesses Google user data only after you authorize the requested permissions through Google's OAuth consent process.

Augment requests only the permissions reasonably necessary to provide the feature being used.

How Augment uses Google data

Google user data is used only to provide or support functionality requested or enabled by the user.

Depending on the feature, this may include:

• Authenticating your account

• Viewing or managing calendar events

• Creating meetings or scheduling events

• Accessing files that you select or authorize

• Creating or storing files in an authorized Google location

• Reading messages where required by a user-enabled email workflow

• Drafting or sending messages at the user's request

• Performing workflows, automations, or AI-assisted actions explicitly initiated or configured by the user

Augment does not use Google user data for advertising.

Augment does not sell Google user data.

Google user data is not used for unrelated purposes.

AI processing of Google data

If you explicitly use an AI-assisted feature involving information from a connected Google service, relevant information may be processed by an AI service provider solely to perform the feature you requested.

Augment limits such processing to information necessary for that operation and uses service providers under appropriate data-processing and confidentiality requirements.

Storage of Google data

Where possible, Augment accesses Google information only when necessary to perform the requested action.

Some features may require Augment to temporarily or persistently store information obtained from Google, for example to maintain a workflow, synchronize an authorized record, create a requested business record, or perform an automation.

Stored information is retained only for as long as reasonably necessary for the relevant feature, workspace, legal obligation, or legitimate operational requirement.

Sharing of Google data

Augment does not sell Google user data.

Google user data may only be shared with:

• Infrastructure and hosting providers necessary to operate Augment

• Service providers necessary to perform a feature requested by the user

• AI processing providers where the user invokes an AI-assisted feature involving that information

• An authorized administrator or member of the workspace where the information forms part of that workspace

• Authorities where disclosure is legally required

Service providers may process this information only to provide services to Augment and not for their own independent purposes.

Google API Limited Use

Augment's use and transfer to any other application of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

You may revoke Augment's access to your Google Account at any time through your Google Account permissions.

Where available, you may also disconnect the integration from within Augment.

Disconnecting your Google Account prevents Augment from obtaining additional information through that authorization.

Disconnecting an integration does not necessarily delete information that was previously stored as part of a feature you used.

You may request deletion of personal information associated with your Augment account by contacting hello@augment.mu.

Where technically and legally possible, information will be deleted or anonymized after a valid deletion request.

Augment uses service providers to operate its infrastructure and provide functionality.

These may include providers for:

• Cloud hosting

• Database infrastructure

• File storage

• Email delivery

• Authentication

• Monitoring and security

• Analytics

• AI processing

• Workflow automation

We provide these services with only the information reasonably necessary for them to perform their function.

We do not authorize service providers to sell personal information processed on Augment's behalf.

Where Augment is used by a business or organization, the organization may control the workspace and information stored within it.

Workspace administrators may be able to:

• Invite or remove members

• Manage permissions

• Access business information within the workspace

• Configure integrations and workflows

If you use Augment through an organization, that organization may have its own privacy obligations concerning information it controls.

Augment uses cookies and similar technologies necessary to operate the service, maintain sessions, provide authentication, secure accounts, and understand how features are used.

Some cookies are essential for the service to function.

You can control cookies through your browser settings, although disabling essential cookies may prevent certain features, including authentication, from working correctly.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

• Whether your account or workspace remains active

• Whether information is required for an active workflow or integration

• Contractual requirements

• Security and fraud-prevention requirements

• Legal and accounting obligations

• The resolution of disputes

Information that is no longer required may be deleted or anonymized.

Augment uses technical and organizational safeguards designed to protect personal information.

These safeguards may include access controls, authentication controls, encrypted communications, restricted infrastructure access, monitoring, and other operational security measures.

No internet-based service can guarantee absolute security.

If you believe your Augment account or information has been compromised, contact hello@augment.mu.

Depending on the laws applicable to you, you may have rights relating to your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information

• Request restriction of certain processing

• Object to certain processing

• Withdraw consent where processing relies on consent

Requests can be made by contacting hello@augment.mu.

We may need to verify your identity before fulfilling certain requests.

Some information may need to be retained where required by law or where another lawful basis for retention applies.

Augment is designed primarily for businesses and adults.

We do not knowingly collect personal information directly from children through Augment accounts.

Some service providers used by Augment may operate infrastructure outside Mauritius.

Where personal information is processed internationally, Augment takes reasonable steps to ensure that appropriate protections apply to the information.

We may update this Privacy Policy as Augment develops or as legal, technical, or operational requirements change.

The latest version will be published on this page together with its effective date.

Where required, we will provide additional notice of material changes.

For privacy questions, data-access requests, deletion requests, or questions concerning connected accounts, contact:

Augment
Mauritius
hello@augment.mu